Frequently Asked Questions

  • How do I download the app?

    ChorusClass' mobile app is available on iOS and Android smartphones and tablets. You can download ChorusClass for Android here and iOS here.

  • Can I import pre-recorded audio files / "learning tracks"?

    Yes. Follow these simple steps:

    • Create a new song in the phone or web app, or Edit one you already have.
    • Press the button that says "Upload Audio Track" on the bottom of the recording screen.
    • Select your audio files.

    We support the following file formats: .MP3, .WAV, .AAC, .MA4, .AIFF
    For other file formats, such as MIDI, convert the file to any file format we support and then follow the usual steps.

  • Can I export audio files from ChorusClass?

    No. The system is designed so that neither you or your members can export the files. This is to protect you and your arrangements from copyright issues.

  • How can I improve the quality of my recordings?

    The easiest way to get a better quality in your recordings is to get a studio type usb microphone. You can also experiment with different distances to the microphone.

    If you are looking for studio quality recordings, you will have to record in a studio. Then import the files into ChorusClass.

  • Can I use an external recording app or program for ChorusClass?

    Yes. Simply do all your recordings, export your audio into a supported format, then follow the normal steps to import audio files to ChorusClass.

  • What is the difference between Plus and PRO?

    • Plus is for singers who don't need to share their files with others
    • PRO is for choir leaders, and administrators that need the ability to share their files with other accounts.
  • How do I add new members to the chorus folder?

    You need a PRO account to invite others into your chorus folder. Check your account type by pressing the icon in the top right corner on the main screen.

    Make sure that your choir folder is created and saved. Press the "Create" button to create a new chorus folder. Name the folder, add a short description and press "Save". After that, there are two ways to invite members.

    Many members

    This way is most suitable when inviting many members, or when you don't have email addresses.​

    • Open your chorus folder and press the ••• in the top right corner of the screen.
    • On top of the screen you'll see your unique CHORUS CODE. Share it with your friends (e.g. write it on the whiteboard, or post it to your Facebook group).
    • Anyone who presses "Join" and enters your CHORUS CODE will show up under "Membership requests" for you. Press accept and they will be added as a member to your choir folder.

    Few members

    This can also be used when filling out chorus info in the creation step. This way is most suitable when inviting very few members and you already have their email addresses.

    • Open your chorus folder and press the ••• to the right of the folders name.
    • Invite your members by entering their email-addresses.

    (Please note that the person will not get an actual email. This only invites the ChorusClass account that uses the email address. If the person creates a ChorusClass account with that email AFTER you've invited them, they will become a member automatically.)

  • Why don't my members get emails with the invites?

    That is not how the system works currently: The person will not get an actual email.

    Inviting someone with their email only invites the ChorusClass account that uses the email address.

    However, if the person creates a ChorusClass account with that email AFTER you've invited them, they will become a member automatically.

  • Can I wait to distribute the songs until I am done recording?

    Yes. When you are recording your tracks they are saved locally, you'll see an upload to cloud icon beside your tracks when you first record the tracks. Only when you press the upload icon next to the track will it be uploaded to the cloud and accessible for the other members in the chorus folder.

  • I forgot my password, how do I log in?

    Reset Your Password:

    1. Open the app and go to "Login / Signup".

    2. Enter your email and any random characters as the password, then press "Login".

    3 .You'll see an error message ("Wrong email and/or password") and a "Reset Password" button. Tap it.

    4. Check your email inbox for a message from noreply@chorusclass.com.

    5. Click the password reset link in the email and choose a new password.

    6. Log back into the app with your new password.

  • How do I delete / leave a Chorus?

    Deleting a Chorus

    Warning: This will delete the chorus for everyone, but only the owner will be able to.

    Press the ••• of the Chorus you own. You will find a button named "Delete Chorus" at the bottom of that screen.

    If you've accidentally deleted a chorus, contact us.

    Leaving a Chorus

    For regular members: You can permanently leave a chorus by pressing the ••• of the Chorus and then on the button at the bottom named "Quit Chorus".

    If you've accidentally left a chorus, you can just join it again.

    For chorus owners: We highly recommend contacting us first to transfer ownership of the chorus folder to another member if you wish anyone to have access to the folder in the future.

  • How do I rename a track?

    To edit track name:

    • swipe track to the left
    • press the now reviled edit button
    • Enter the name you want and press save
  • How do I delete a Track?

    To delete a track:

    • Swipe track to the right
    • Press the now reviled trash bin

Do you have a question that does not appear on this list?

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